What the outside record says

How does a secondhand security retailer prove it can be trusted with load-bearing kit? For Total Safes the answer is a long paper trail across several review platforms. Reviews.io carries 228 ratings averaging 4.77 out of five, 218 of them logged as excellent. Judge.me adds 35 reviews sitting at a flat 5.0. Feefo holds further positive entries, with several customers picking out responsive service by name, which is the dimension most likely to fail after a heavy installation goes wrong. Three separate platforms, each running its own verification, point the same way. That is a substantial body of feedback, and it is the strongest thing in the file.

The record is not uniformly clean. Review Centre holds a more mixed picture, including at least one critical post about a postbox product. Tenereteam shows 4.0 from three users, a pool too small to read much into. Any retailer turning over thousands of transactions collects some unhappy customers, so the test is whether the after-sale handling stays steady, and the volume on the well-populated platforms says it does. The customer-service thread running through the positive feedback is worth watching, because that is where a weaker operation tends to buckle.

Graded stock and original ratings

The product is narrow and specific: high-security safes, the kind with an EN 1143-1 Eurograde, not gun cabinets or hardware-chain lockboxes. New, those climb into serious money past the entry brackets, and buyers tend to either overspend or drop down a grade to cope. Total Safes buys, reconditions and resells graded safes that were engineered to outlast their first owners by decades. The reconditioning detail is the one that decides everything. Units are restored to BS 7582:2021 standard while the original EN 1143-1 security rating is preserved intact. A repaint and a new lock on a safe that has lost its cash rating leaves you a steel box; keeping the grade is the whole point of the work.

The catalogue covers high-security and Eurograde safes, cash safes, deposit safes, jewellery safes, fire-rated models and some specialist configurations. The brand list is the draw: Chubb, Rosengrens, SMP, SLS, Tann, Dudley. These are not budget names pressed in to fill out a page. Finding them reconditioned below new prices is the main reason a buyer who knows the market would start here. Every unit Total Safes sells carries a 12-month warranty, which answers the obvious worry about secondhand security hardware before a customer raises it.

Total Safes has been doing this since 1945 and is still family-run. Roughly eighty years inside a single trade. In a corner of retail where plenty of online sellers are a logo over a drop-shipping arrangement, eight decades of continuity is its own kind of evidence: enough installations handled, enough grades verified, enough problems solved to stay viable that long. The family continuity reads as the most concrete data point available when judging a refurbisher of this kind of equipment.

Installation, delivery and customer base

The offer runs well past handing over a unit and leaving the buyer to sort the rest. Total Safes handles delivery and installation, relocates existing safes, removes old units, supplies in bulk or wholesale volume, and ships internationally up to container-load quantities. A cash-rated cabinet can weigh several hundred kilograms, so having Total Safes manage the lift and the fit is no small thing. The customer base runs from homeowners and apartments through retail, offices, commercial premises and hospitality, which lines up with a stock range stretching from a modest jewellery safe to a heavy-duty deposit unit.

Installation is where the service spread earns most of its value. Buying a graded safe from a seller who then leaves you to find a specialist rigger is a familiar friction point, and Total Safes folds that step into the transaction. A business needing a cash safe fitted in a specific spot, or a homeowner with no idea how to move four hundred kilograms through a front door, has that problem absorbed by Total Safes.

Contact and the call to make

Phone and email sit on the site with no structural barrier in front of them. Selecting the right safe pulls in cash-rating thresholds, physical dimensions, installation constraints and sometimes insurance requirements, so the exchange is unlikely to finish at a form. A safe from Total Safes tends to be a purchase that happens over the phone, and reaching one is straightforward.

On the merits, the reconditioned-over-new case is strong for a lot of buyers. A graded safe built to last fifty years, professionally restored with its rating intact and backed by a 12-month warranty, costs less than the new equivalent while delivering the same certified protection. Total Safes has been making that argument since 1945, and between the published ratings and the eighty-year history there is enough on the table to act without much hesitation. The only open variable is fit: whether the current stock holds the exact Eurograde, fire rating, brand or footprint a given job needs is something the catalogue, not the reputation, has to answer.

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